Listed In: Flowers
Nana's Village House is located in the historic town of Zionsville, Indiana. Named after our Grandmother, Nana's House is 100 plus year old Victorian home with lots of charm, warmth and character. Nana's House provides the perfect surroundings for our floral designers who take personal pride in creating your special arrangement.
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What a great place!!! I do not know what the lady below is talking about. My experience at Nana's by far surpassed my expectations. The staff was wonderful and all had smiles on their faces when I went in to pick up flowers for my sisters birthday party. The flowers were so pretty, I decided to have them make an arrangement for myself. I was able to walk-in their walk-in cooler and pick the flowers out I wanted and they arranged them for me. Not once did I see any flowers that looked like they shouldn't be sold in their cooler. They even gave my little girl a free daisy!!! I would highly recommend this place to anyone!! Never again will I buy flowers from a supermarket or anyone else for that matter!
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When I called and placed my order I was told that it would be delivered by 2:00 PM. At approx 2:30PM, I contacted the store to inquire if the flowers had been delivered. I was told the delivery log was with the driver and yes it should have been delivered. I contacted the person I sent the flowers to, my husband, and discovered they were not delivered as I was told. I then contacted the shop again at approx 2:38PM and was told they were put down to be delivered between 2-3PM.
I reviewed the conversation I had when I placed the order. I own my own company here in Indianapolis and record incoming/outgoing calls on my business line. I was told the flowers would be delivered by 2:00 IF I placed the order then, which I did. Not to mention, the paper says “Deliver by 2PM if possible”!!!!!!!
I am not sure why the lady I spoke to the third time did not see that I was upset with her answers, but she did little to comfort my frustrations.
Then tonight, looking at the flowers, they look HORRIBLE! Not only do I have nats all over my desk, I have flowers that are dried and dying, along with foliage that has yellow tips and eaten away by bugs to the extent that there are bite marks all over several of the leaves.
I am highly disappointed and do not feel that your company lived up to their reputation of "beautiful flowers and prompt service"
I will never recommend your shop nor will I ever bring my business back. I also have taken pictures of the ruined, dying flowers for your viewing pleasure. Let me know if you would like to view them.
Thanks for making what should have been a pleasant surprise for my husband a horrible one.
When I spoke with the owner Mimi, she began yelling and cutting me off in a recorded call. ( I record incoming/outgoing calls at my office)
She attempted to argue with me and I had to hang up on her to avoid her breaking my ear drum. She then called my husband at work!!!!
I was also not surprised to hear that this place has lost alot of customers because of their poor service.
I would not doubt the reviews on here were made by themselves. Based on what I found out after the fact!
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By: Cindy
Very great artisan's at Nana's and wonderful prices.
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By: Gina Facchini
They do beautiful work.
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By: Sara George
They were able to accommodate whatever my needs were and were great to work with. My flowers turned out wonderful. Would recommend them to everyone!
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By: Joe Ricigliano
They do good work
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By: Elizabeth Danner
The staff is amazing, friendly, and always ready to help. The shop has a great atmosphere, too!
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By: Joan Brown
Gorgeous arrangements - very unique.
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By: Susan McMaster
Nana's is doing the flowers for my daughter's wedding. Their scheduling to meet with us has been flexible, their ideas creative, and the provide a warm and friendly atmosphere. Our flower coordinator from Nana's has related very well with my daughter. This has been a wonderful experience.
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By:
They did my wedding in July, and I could not have been happier. They did a beautiful job, and their service was excellent.
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By:
Kaeley puts together the most beautiful, creative arrangements!
