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Nancy's Bridal Boutique

StarStarStarHalf StarDisabled Star (8 reviews)
highest quality

The highest quality at the best price.

Watters

Ivory silk charmeuse bias gown with halter neck and freshwater pearl strands at neckline.

Levkoff

European satin gown with contrasting spaghetti straps. Contrasting band with an off center bow border the top. Seam at the natural...

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highest quality Watters Levkoff
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Listed In: Wedding Dresses

  • Location marker Nancy's Bridal Boutique
    3961 E 82nd St Indianapolis IN 46240
    Tel: (317) 842-2080
    Hours: M-F 12:00 noon - 8:00 p.m. | Sat 10:00 a.m. - 5:00 p.m.

    Get directions

We have been dressing brides and bridal parties for over 10 years. Our elite selection and excellent service has kept brides coming back over the years. Our staff will go out of their way to ensure that you look your absolute best on your wedding day. We are by your side from your very first visit until that special day comes. We invite you to come and let us pamper and dress you from head to toe.


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Posted by: hoosierkelly, 8/20/2008
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I wish that I had searched for reviews before I bought my dress from this place! If I had, I would not have done business with them. I have read tons of bad reviews on Nancy’s and now I know why. Like many other people, I had an AWFUL experience with them as well.

Nancy, the young girl and one of "multiple owners" (as she told me) has the worst customer service I've ever experienced. Like others have written, I was quoted a ridiculous amount for alterations ~ $275. When I told them that I was going to shop around for alterations, they told me that there was a $50 cancellation fee, even though NO alterations had been done to my dress. This fee was never mentioned to me before, nor was it in writing anywhere. And even though I have paid for my dress in full (and have a receipt showing it paid in full), they are refusing to give me my dress unless I pay their $50 fee. I have called two other places for quotes on alterations and after looking at pictures of the dress (because I can't show them the dress in person because Nancy's is holding it hostage), one place quoted me $75 - $100 and the other quoted me $150 max. No wonder Nancy's didn't want me to shop around!

I also called four other local bridal salons and 2 of them don't charge a fee like this and the other 2 do charge a fee, but they always have the buyer sign and date a disclosure form stating the fee up front. If I had been told up front about the fee, I would pay it, but it's not fair for them to charge me something without telling me up front that that is their policy. And it certainly isn't fair for them to keep a dress that I have paid for!

This place is in the business of ripping people off. Stay away! Or if you must go there and find a dress you like, I suggest you write down the style number and look for it either online or at another bridal store to avoid being ripped off by this place.

Think I'm the only disappointed customer? Do a google search for "Nancy's Bridal Boutique reviews" and see what you find.

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Posted by: LolaChassis, 8/15/2008
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My experience at Nancy's was wonderful! I found the dress of my dreams, and they made sure everything was perfect. The dress is very important and they took the stress out of it for me and my mom. Friendly and helpful staff, lots of choices, and I have recommended Nancy's to all of my friends. Also, I was looking for a particular green dress for my bridesmaids, and they helped me find exactly what I was looking for. Thanks, Nancy, for all of your help, you are so sweet!

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Posted by: jlphillips, 8/14/2008
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Great Service and Selection!

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Posted by: Pam54, 7/28/2008
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Every dress my daughter tried on for prom had a major problem. We did buy one anyway, checked the seams and zipper. On prom night found a burn and rip in the train of the dress. Later saw where the dry cleaners said dress was damaged. Took back to store and he said she must of ripped it at prom. Do not shop here.

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Posted by: sexnthecity, 7/7/2008
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I loved my dress on my wedding day...it was very unique, classy and elegant. The staff was very friendly and personal but not pushy!

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Posted by: MegTrib, 7/2/2008
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***Saved my wedding--honestly. When I had a horrible experience with my wedding gown on numerous occasions at bridal superstore, Nancy and her family were always there to help me and my bridal party. Very nice store as well-makes you feel special.

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Posted by: kristajamison, 6/23/2008
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I loved my dress! I've also sent all my family and friends there!

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Posted by: llawton11, 6/23/2008
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I bought my wedding dress at Nancy's and received excellent customer service. However, as soon as they found out I had purchased my bridesmaid gowns elsewhere, their attitudes totally changed and I felt like they put no effort into trying to please me. Some individuals there are super-nice and accommodating, but others have dropped the ball, in my opinion.

Posted by: Elle, 10/12/2007
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Great quality, a pleasant shopping experience

Posted by: Julie, 9/24/2007
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Wonderfully helpful - made everything stress-free and my dress was gorgeous.

Posted by: Theresa Carey, 9/24/2007
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Very, very nice and helpful. The girl who helped me buy my dress was wonderful!

Posted by: ryankimberly, 9/10/2007
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I have not been to a bridal store with a better selection of dresses. The associates are professional and do a great job at alterations! I take all of my brides to Nancy's and they always find their dream dress there!

Posted by: Ilene, 9/8/2007
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I am also in the wedding business and have seen it all! Nancy's outfitted the whole wedding party, girls and guys, for my son's wedding. Everything was great and the service was professional.

Posted by: Debby (Kirby) McClain, 8/28/2007
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Nancy's completed my daughter's wedding back in 2001. What wonderful, helpful ladies!

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